Terms & Conditions

Definitions
"User" means the person or entity using the website.
"Owner" means the company that owns the website, Gray Nicolls Sports AU
"Service Provider" means the company providing the website content management system and hosting services to the Owner for the website.
"Website" means "https://gray-nicolls.gnsports.com/"

Agreement to be bound by Terms
It is a condition of use of this site that Users agree to these Terms and Conditions.
By registering to use this site Users agree to be bound by these Terms and Conditions.

Identification
The User warrants that they are either the person, or in the case of a corporation, an authorised representative of the corporation, that is named as the User in the registration form. It is a breach of this User agreement and also a misrepresentation with both potential civil and criminal consequences for a person to register as a User that they are not authorised to represent for this purpose.
The Owner reserves the right at any stage to contact a User to confirm both the validity of the account and also the currency and security of the passwords used.

Unavailability
From time to time information that would normally be available through the site (including supplier's catalogs) may not be able to be accessed online because of technical or other problems. The Owner, and the Service Provider expressly excludes liability to any User of this site in respect of the unavailability of content regardless of whether or not this unavailability is caused by the negligence of the Owner or the Service Provider.

Privacy and Storage of your personal information
It is necessary for the Owner to capture information about you in order to provide the services offered through this website. The use of the information and your rights in respect of it is set out in the Privacy Statement on this Website.

Pricing
Whilst all effort is made to keep pricing on this website up to date it is possible at times it may be out of date. As such prices on this website should only be considered as an "invitation to treat" rather than as an offer to provide these products at these prices. Your order and payment of goods will be deemed to be an offer and acceptance only happens when we accept the order. The website automatically sends you an order confirmation email. This email merely acknowledges that we have received your order but does not commit us to supply at the prices contained in the offer. Acceptance of your offer will be communicated manually.

Indemnity
The User agrees to indemnify the Owner and the Service Provider against any claim for loss or damage of any kind by any third party arising out of, or in relation to, the use of the Website by the User.

Copyright
Material on this site is all the copyright of the Owner or the Service Provider and the copying or use of this information is not permitted unless prior written permission is received from the site owner.

Payment
GN Sports offers Credit/Debit Card or PayPal payment methods. All payments options are securely processed via the respective third-parties: StraightsSell for credit and debit cards, PayPal for PayPal payments. You do not require a PayPal account to use the Credit/Debit Card option. We accept Visa and MasterCard only.
If you are experiencing issues with PayPal, please contact those companies directly about the issue. GN Sports is unable to correct issues relating to these payment methods as we do not control them. These companies keep your information safe and therefore will not deal with us directly on matters, only with you as their customer.
If you are having difficulty checking out, or paying with your credit card - please verify your payment details, that your card is active and that it has the correct funds available. If this is definitely the case and you are still experiencing issues, please email our Customer Care team at orders@gnsports.com for further assistance.
In the event that you suspect you have placed a duplicate order, please email Customer Care at orders@gnsports.com immediately so that we can investigate the issue and have the duplicate order payment reversed before it is processed. Any duplicate orders that have been shipped before GN Sports has been notified will be refunded once the order has been returned to our Returns Address.
All payments to GN Sports are securely processed using industry-grade TSL security. Your credit card number and PayPal login details are secured with and solely by them. GN Sports is never, at any time, able to see your credit card information including the name, number, expiry and CVV. GN Sports is never able to see your PayPal account information, only the username or email address with which your account is associated.